About Merchant Scoring
What is Merchant Scoring? Merchant Scoring is the ranking of business listings on MerchantCircle based on the...
View ArticleHow do I manage my star rating?
Star ratings may no longer be given anonymously. This means, to leave a star rating visitors must register wi...
View ArticleHow do I update my billing information?
You can update your billing information through Account Settings, under Billing Information. Keep in mind, you...
View ArticleHow do I manage and respond to Talk to Me's?
Talk to Me's are a public channel of communication between you and your customer base or merchant network. The...
View ArticleHow do I claim my listing?
You can claim your business listing by visiting the business listing page and clicking the "Claim Listing" but...
View ArticleHow to improve your search results
Organic search results, the main results you get when you run a Google Search, are much different from paid pl...
View ArticleWhy was I flagged?
When a listing is flagged, it means more than one member of the community has identified your listing as a pos...
View ArticleWhat if I received a false review?
MerchantCircle will examine reviews that are in violation of our Content Guidelines. If you believe a review ...
View ArticleHow do I switch from a la carte products to a BUNDLE?
If you currently pay for Local Plus (extra cities), Local Sponsor, Preferred Badge, or Premium Listing and you...
View ArticleHow do I report a bug?
If you are having trouble with the site, it could be one of two things: 1. A browser issue (very common) or 2...
View ArticleHow do I manage emails I receive?
We will send you a lot of email notifications, but only if you want them! Decide which messages you do and do...
View ArticlePaid Products: Benefits, How-To's, and Managing Your Services/Charges
MC Bundle Packages: Our Bundle packages open up a whole new world of advertising opportunities that will help...
View ArticleHow do I manage my bloglines account?
We have a Help Center set up for Bloglines users! If you are trying to remove your Bloglines account, please ...
View ArticleWhy are there ads on my page?
Various Google ads appear on free and Verified MerchantCircle listings. These ads are rotating ads that chang...
View ArticleHow do I respond to customer reviews?
MerchantCircle is dedicated to providing searching customers with legitimate reviews for businesses listed wit...
View ArticleWhy is my information listed incorrectly?
We apologize if you found your business listed incorrectly and we assure you we are working hard to train our ...
View ArticleHow do I remove an incorrect business listing?
There are a few options for removing or editing a business listing depending on whether you can login to the l...
View ArticleHow do I edit my business information?
If you have not yet claimed your listing, be sure to click the "Claim this Listing" button located on the page...
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